Contributed by Eric D. Lussier & Cherise Lakeside
Part I: Written by Eric D. Lussier - Co-Founder - Let's Fix Construction
A year certainly goes by faster than it used to. This past year? Even more so.
One year ago, a spur of the moment conversation with my friend, Cherise Lakeside, spawned my squirrel brain to kick into action. After discussing the continued ills of the construction industry for seemingly the umpteenth time, something clicked. We could continue talking about these issues, or, better yet, we could try and correct these issues. We knew we weren’t the only ones facing hurdles in the office or in the field. There had to be others. We had to do something about it.
Three hours later, I presented Cherise with www.LetsFixConstruction.com, complete with its first two blog posts, 'The Fifth C of CSI: Collaboration' and 'Product Manufacturers: Are You Doing it Right? Construction Education for Product Reps'. In addition to the website I created a Facebook page, a Twitter and Instagram account and an official hashtag: #FixConstruction.
The concept was simple, share your gripe, but offer positive, left of center solutions to the problem at hand. We both recognized some of the shortcomings of the AEC industry – the aversion to technology adoption, the skilled labor shortage and communication issues among plenty of others. It was finally time to admit the problems, engage individuals to discuss them and publish proactive solutions for all to benefit from.
Response was immediately enthusiastic. But we knew the voices couldn’t be just ours. It needed to be anyone and everyone in AEC who saw an issue and had a solution. Each person we asked were happy to contribute posts and offer their view. In this past year we’ve gained twenty-some contributors and have stayed true to our initial mission: to better the industry by sharing our knowledge, openly communicating & encouraging collaboration, all while being an unsponsored and unbiased platform.
We've received two best of construction blog nominations and in the process Mark Buckshon of ConstructionMarketingIdeas.com said 'This blog is one of the most solid interdisciplinary resources for architects, engineers, contractors and specifiers I’ve seen in the business.' Not too bad for a side project that launched over Twitter direct messaging.
Contributed by Sheldon Wolfe
In the last few years, it has been proposed that owners might benefit from hiring specifiers directly; it has even been suggested that specifiers might help owners choose architects. Specific aspects of these ideas, and of related issues, were addressed by member presentations at the Construction Specifications Institute's (CSI) annual convention over the last handful of years.
In 2014, at the convention in Baltimore, several Institute directors and interested members met to discuss a report that had been submitted to the Institute board by Ujjval Vyas, PhD, of the Alberti Group. This report, titled "The Risk Management Value of Specifications," was prepared at the request of CSI. The report's Executive Summary noted conditions that would surprise few specifiers: Specification software is beginning to replace activities traditionally done by a specifier; contractors are becoming more involved in specifications, especially in design-build projects; and specifiers suffer from the Rodney Dangerfield syndrome - their value often is not appreciated by their employers, with commensurate effect on stature, compensation, and opportunity for advancement.
What will happen to specifiers in the next decade? Will they be replaced by software? Will they shed the grunt work of word processing and become even more valuable, devoting their time to product research, coordination of documents, and adding intelligence to the building model? Or will they simply fade away?
Just as has happened with drawing - we moved from linen to vellum to digital images, and we moved from drafting to CAD to building modeling, yet all of these options remain in use - all of the above possibilities for specifiers will exist in some degree, and it's possible someone will continue using a typewriter to write specifications. But which of these possibilities, or what combination of them, will be most common?
What I see suggests the answer won't be to the liking of most specifiers. Specifying software will get better, it will extract more information from the building model, it will get easier to use, it will further automate editing of specifications, and it will be seen as a replacement for specifiers. Contractors will continue to increase their importance during construction, and designers will continue to lose credibility with clients. Will specifiers soon find themselves in the unemployment line?
What happens, both to specifiers and to specifying as a career, will be affected by what specifiers do to influence the discussion. If they do nothing, they will be further marginalized, and though they might not be laid off, they may not be replaced when they leave. Based on what I've seen, that is the likely course.
Contributed by David Stutzman
We see it time and again. The deadline approaches. The rush is on. All the delayed decisions and tasks are now urgent.
Stress builds. Checking stops. Mistakes happen. Coordination suffers. Quality erodes. Time runs out. Then comes the refrain, “We’ll catch it in the addendum.” The A/E is already spending his construction administration budget.
And, ultimately, the Owner pays!
Getting it right the first time ultimately saves time, avoids unnecessary costs, and relieves stress. Think about the consequences and the conclusion is obvious.
What Are the Consequences?
Let’s review a hypothetical project after the deadline. The documents are issued for bidding. The bidder receives the documents and checks to be sure he has everything that is required to develop his bid. He checks the specifications table of contents and compares the listed sections to those actually bound in the project manual. He also checks the drawing list against the drawing set.
What is he likely to find? Missing or “extra” documents that are not named as part of the bid set? Documents with titles or numbers that do not match the list? Next step – RFI, and the bidder hasn’t even looked at the technical content. What else awaits discovery for potential Change Order?
The bidder writes the RFI, creates a transmittal, and sends it to the A/E. “Hey, Mr. A/E, I just received your bid set documents. What you said was included does not match what you sent. Would you please explain the discrepancies?” Translation: If this A/E can’t get the document list right, what can I expect of the content?
The A/E’s clerk receives the RFI and logs it in. The clerk sends it to the project manager who reads it, decides who must respond, and returns it for distribution. The RFI is distributed to the project team. The team members review and respond. The project manager assembles all the responses, drafts a reply to the bidder, and collects the revised documents from the team.
By the way, Owner tend to notice RFIs. Some may rate the A/E by the number of RFI and Change Orders. The more the bidders question missing or inaccurate information, the more the Owner’s faith in the A/E erodes. That faith may be critical, later, when defending a claim.
But wait! It’s not so simple now. Once issued for bid, documents can only be changed by addenda. Drawing revisions must be clouded. Spec changes must be tracked. Each revision must be formally issued to modify or replace the previous issue.
What Time Does the Process Take?
Make your own assessment. I believe, on average, each RFI is a minimum of 8 hours – just for the design team. This is only the first RFI just to confirm the bidder has the right set of documents. How many more might there be?
Meanwhile, the bidder is reviewing the content for the first barrage. The more the bidder finds the more his confidence in the documents erodes. The less the confidence, the greater the price to compensate for the perceived document quality and assumed risk.
Let the Owner Pay Less!
Bids include both the cost of construction and the bidder’s risk. Maximizing document quality reduces bidders’ risk and associated costs. Plus it also reduces the design team’s construction administration time and costs. A/Es have long lamented their cost overruns during construction administration. Managing document quality allows A/Es to reduce their risks during construction administration.
When risks are reduced, fees can reflect the reduced risk. Reduced fees and better quality will put design teams at a decided advantage when pursuing the next commission.
The Owner pays less and the A/E improves profits! What a combination.
Plan for Quality
Stop the stress and improve the documents. Adopt a workflow that promotes decisions and creates information when both are needed. Address all the easy issues first. Get them out of the way early. Then focus on the more difficult and important issue.
Require a simple step to improve coordination. Insist that entire design team develop a proposed list of specification sections during Schematic Design. Maintain, update, and distribute the list regularly as the design develops. Or better, yet, use a live, collaborative document, accessible by the entire team. Add notes and questions to the list about the major products and systems that will be included in each specification. Use the specifications list as the powerful coordination tool it can be.
Schedule time for quality checking and correcting. Set an early completion date for drawings and specifications before the end of each design phase. Distribute a check set. If possible, arrange for an independent review by staff members not on the design team.
Schedule reviews. Allow time to make the necessary corrections and complete the coordination. Follow the schedule.
(Editor's note: This blog post, along with numerous others, appeared originally on the Conspectus website. You can view an archive of Conspectus' posts here.)
Let's Fix Construction is a collective group of construction professionals who want to better the industry by sharing our knowledge, openly communicating and encouraging collaboration.
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