Contributed by Eric D. Lussier

Followers of the Let's Fix Construction blog know of our adoration and appreciation of the CONSTRUCT conference, held annually in the Fall.  Born originally as the Construction Specifications Institute's (CSI) annual meeting and trade show, CONSTRUCT continues in its dedication to bring together all disciplines in the AEC industry.

Much like the membership of CSI, you can join Architects, Designers, Specifiers, Engineers, Contractors, Construction Managers, Owners, Product Representatives, and Manufacturers at this event.  Starting Wednesday, October 9th and concluding Friday the 11th, National Harbor, Maryland is the location for this years conference. 

From Emerging Professionals Day to 50+ accredited education sessions, from 175+ exhibitors to the demo and learning theater, from CSI Night Out to the latest event to be added, Product Rep University, CONSTRUCT is truly the conference to attend if you are in the construction industry.

This early posting of the weekly Let's Fix Construction blog is meant to save you money if you plan on attending CONSTRUCT.  Registration is open and early bird rates expire Monday the 24th at midnight.  

This year will be my ninth consecutive CONSTRUCT show attended and I consider it to be the bargain of the AEC industry.  Its foolish not to save money in this day and age if you can, so I implore you to take advantage of these rates before they go up at midnight. Just $420 for a Construction Specifications Institute member and $460 for a non-member today, these rates go up to $550/$625 starting on Tuesday the 25th.

And if you're interested in only attending Emerging Professionals Day or the Product Rep University on Wednesday, October 9th, the rates are even cheaper.  As a product representative myself, I know how difficult it is to get education that benefits my day-to-day job.  As the primary instigator of the Product Rep University, I helped select some great education sessions for fellow reps like "Discipline Roles & Project Goals: How Do I Fit In?", "Why You Need to Read Division 01 on Your Projects: The Rules of the Game" and "Substitutions and Submittals: Not So Dirty Words".  There are three other education sessions for the PRU, including the "Power 90 for Product Reps: Greetings, Meetings & More To Know", which I will be a part of. 

Ask anyone that has attended CONSTRUCT in the past and you'll hear the benefits first hand of why you should attend. I hope to see you in National Harbor in October. If you make it, please stop me and say hello. 

Contributed by Jef McCurdy

Whether it is carefully cultivated or haphazardly ignored, every company has a culture. Top leaders create cultures that encourage quality, respect, accountability and more. These values help to create an environment where clients and staff feel confident in the value of the services or products delivered. However, culture is an often-overlooked aspect of the trades. Ask yourself this: Why would anyone want to start or continue working with you and your company?

If the answer is, “They need a job, and I’ve got work”, don’t expect to have long-term, loyal employees. Companies with weak cultures have retention issues. Because they do nothing to create loyalty, their employees are easily poached. Because they are constantly training new employees on the basics, they struggle to develop the higher-level skills required to meet client demands. 

Conversely, employees in environments of appreciation, trust and development are far more likely to remain loyal and deliver greater value to your company as their skills and knowledge increase. When leadership has their backs, employees are more likely to remain engaged and proactive. 

It is commonly accepted that working in the trades is supposed to be stressful, but I disagree. Hard work is expected, but bad leaders burden their staff with undue stress and uncertainty. I have found that bosses who yell the most, explain the least. I was on a job site a while back where another trade was also doing work. As I set up for my day, I noticed two of the guys arrive. They waited around for about 45 minutes until their boss finally arrived. He then berated them for at least 15 minutes for being lazy good-for-nothings for having not started working before his arrival. Their explanation that they did not know what he wanted them to do and were unable to get a hold of their boss fell on deaf ears.

The following day, the guys again arrived before their boss. Fearful of being humiliated in front of everyone on the job site again, they found work to busy themselves. On this day, their boss was an hour late and again upset with his crew. Calling them names and yelling, he said that they were idiots and should have known that their self-assigned tasks were a waste of time. 

Luckily, I was quickly off to another project. But my short time with the yelling boss left me very uncomfortable, even though I didn’t have to work directly with him. Ironically, the predetermined belief that his crew was lazy and didn’t care about the quality of their work likely created that exact scenario. 

Contributed by Eric D. Lussier

Remember my post from February, entitled 'Project Compaction: Not Just for Soil'? Well, if you don't remember, didn't have the chance to read it, or would like a refresher, I'll give you a few minutes to jump over there and give it a read.

So, guess what? They're not quite ready yet. How close to not ready? Well, the picture above is from this past Friday, the seventh of June. On a project that was supposed to install in May. 

As a reminder, my company installs flooring.  Flooring is a product that's supposed to go under that pallet of block, the forklift, those 55-gallon drums of something and the tons of miscellaneous equipment, dirt and debris that litters the gymnasium.  If I've learning anything over my thirteen years of installations, its if you give someone a 5,000 square foot (or larger) space on a construction site, it will be used as a catch all for everything that doesn't fit somewhere else on a job. Kind of like that junk drawer that we all have in our house.  

Please forgive me for my sarcastic tone, but this isn't the first time I've seen site conditions like this, which was three mere days before we were due to start work. And, it certainly will not be the last time.

I tried to be optimistic about their timeline request months ago.  In early May, the basketball hoops were due to be installed "by Tuesday next". As of Friday, they're still not. So, along with my company, that's at least one other vendor who was given a commitment date that wasn't adhered to. I'm presuming there's at least a few others. 

So, despite our numerous written notices that "it is imperative that we are immediately notified if you will not be ready for the week of June 10th", our requests were ignored. Our last written communication has now gone unanswered for over two business days. And do you know how this will most likely shake out? Chances are we'll be given a very short notice that the site is "now ready" and we'll be expected to drop everything, juggle our schedule and refocus our attention on someone that was unable to be realistic about a project schedule for months.

Buckle up and stay tuned for my next article focused around life as a finish trade.

Contributed by Liz O'Sullivan

​On a recent project of mine, the lack of a submittal for the contractor’s proposed solution to an unexpected situation caused a problem. The contractor didn’t think that a submittal was required by the contract documents, and the architect didn’t realize that a submittal was required by the contract documents. The contractor could have saved himself some money and time, and could have saved the architect and the owner some time, if the contractor had just prepared a submittal for the architect’s review before proceeding with the work. (Oh, yes, some freshly-installed flooring underlayment had to be removed before the project could proceed. THAT was a waste of time and money.)
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If something is added to a project, because of an unforeseen condition, everyone (architect, owner, contractor) often acts as if it’s the first time this sort of thing has ever happened. It’s not. Unexpected things happen all the time on construction projects, and that’s why we have standard processes to deal with them.

Anything that wasn’t originally in the project, but is part of the project now, is in the contract as the result of either a change order or a minor change to the contract. Whether it’s a moisture mitigation treatment for an existing slab, or a whole new roof assembly, whether it was initiated by an owner as a late addition to a project, or it was initiated by the contractor as a solution to an unexpected condition, or initiated as a substitution request because of a sudden product unavailability, it ends up in the contract as the direct result of a change order or a minor change (such as the type authorized by an ASI, Architect’s Supplemental Instructions). Even when the change results in no added cost to the owner, and even when its purpose is solely to repair a mistake made by the contractor, it’s a change, and it should be documented (and submitted on).

Architects and specifiers can make sure that the contract documents require submittals for things that weren’t originally in the project. Requiring submittals for items added to the project during construction is a good idea. In fact, requiring submittals for items added to the project during construction may be even more important than requiring submittals for things that were originally part of the design, since the new element wasn’t originally thought through along with the rest of the design. The contractor’s preparation of the submittal, and the architect’s review of the submittal, act as a double-check mechanism to help make sure that the added item will be appropriate.